Headquartered in Jinan, Shandong, Hengfeng Bank is one of the 12 nationwide joint-stock commercial banks with 310 branches across China. As of the end of 2020, Hengfeng's total assets amounted to 11141.55 billion yuan (roughly 1566 billion US dollars).
Being at the vanguard of digital transformation, Hengfeng Bank has been recognized by China e-Finance Union with the "Best Mobile Bank Award", "Internet Finance Innovation Award", and "Best Financial Technology Innovation Application Award".
With the progression of its digital transformation in recent years, Hengfeng Bank has identified a need for enhanced data application responsiveness and processing capacity. The challenge lies in harnessing new technology architectures to develop a consolidated, enterprise-level data management platform that minimizes data redundancy, reduces database maintenance costs, and promotes data integration and sharing. These improvements aim to elevate the efficiency of data processing and deepen data analysis capabilities.
In 2021, the launch of the Hengxin System marked a significant milestone. Co-developed over two years by Hengfeng Bank, CCB Fintech, and HashData, this comprehensive enterprise-level system represents the first instance of a joint-stock commercial bank in China achieving a one-time comprehensive upgrade of business and system. The successful launch of the Hengxin System bolsters Hengfeng Bank's digital capabilities and solidifies its distinctive digital banking ecosystem, providing a powerful impetus towards the realization of its goal: to become a premier digital, agile bank.
The Hengxin System, designed on an industry-leading distributed architecture and financial data model, offers a unified business view. This system outperforms its predecessor with a 6.38-fold increase in core processing, 23.8-fold in card business transactions per second, and 17.7-fold in online payment transactions per second. Thanks to the boost in automated and intelligent processing, the number of counter staff has dropped by 17%.
"HashData's innovative cloud-native architecture, separating metadata, computing, and storage, provides high concurrency, availability, and scalability unachievable by traditional databases. Their solid products and professional service team ensured a smooth system transition, earning unanimous approval from our tech team," said Zhang Youcai, the Deputy Director of Hengfeng Bank's Hengxin Project IT Control Committee.
Chen Xiaoxin, the MPP Product Manager at CCB Fintech, said, "As a vital strategic partner of ours, HashData maintains strong cooperation with us in product development and platform architecture. We'll continue to maximize our joint technical prowess to deliver more efficient, reliable fintech services to a broader customer base."
To accommodate the Hengxin System, Hengfeng Bank employs roughly 150 servers configured as 32C 256G 1.2T*24 resource servers. The plan is to analyze over 100 datasets to support various applications such as regulatory reporting, financial accounting, credit cards, and anti-money laundering.
In the previous data warehouse architecture, applications required frequent ETL operations, leading to extensive duplicate data across these applications and inconsistent data versions, which compromised the effectiveness of data applications.
Having evaluated various data warehouse solutions, Hengfeng Bank adopted HashData's cloud data warehouse product. Given Hengfeng Bank's current IT framework and lack of an in-house private cloud platform, HashData provided a cloud data warehouse using a resource pool structure. Ten applications each employ a dedicated computing cluster, containing 64 computing units, each with 4C 32G computing resources. All computing resources share a single set of metadata and persistent data storage, using object storage for data persistence.
As the principal data warehouse provider for the Hengxin System, HashData deployed distinct computing clusters for dozens of applications such as regulatory reporting, financial accounting, credit cards, and anti-money laundering. All computing clusters share a single metadata set and data, establishing a unified enterprise-level data view for the entire Hengxin Bank and maintaining reliable, consistent, high-quality data. With different computing units making up the various computing clusters, inter-cluster performance is wholly isolated, avoiding resource competition and truly achieving the decoupling of applications and data.
Leveraging the data warehouse built with HashData's solutions, various applications within Hengfeng Bank now enjoy independent access to computing resources, dynamically and elastically scaled based on individual business needs. The planned deployment of about 150 servers supports 10 business categories, with over 90 servers currently in use and an additional 50 reserved as backups, amounting to savings of 33% in capital expenditure.
The implementation of the HashData data warehouse software has resolved issues surrounding high concurrency, data redundancy, and data processing capacities that had previously beset Hengfeng Bank's data warehouse usage.
In comparison with the previous system, the Hengxin System has ushered in notable enhancements across multiple dimensions. The transaction processing capacity for card businesses has seen an increase of 23.8 times per second, while the online payment business transaction processing has surged by 17.7 times per second. Thanks to the rise in intelligent and automated processing capabilities, it has witnessed a reduction of 17% in counter staff.
The successful launch of the Hengxin System has significantly bolstered Hengfeng Bank's competitive edge in areas such as customer service, product innovation, and risk management. This marks a substantial and meaningful step forward in Hengfeng Bank's journey towards augmenting customer experience and building a leading digital, agile bank. It serves as a sturdy foundation for Hengfeng Bank's efforts in cultivating industry-leading digital capabilities and carving out a distinctive digital banking ecosystem.
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